Returns & Exchanges
At Terra Firma Automotive, we are dedicated to providing premium fashion that meets your style standards. If you are not completely satisfied with your purchase, you may return or exchange your items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging with all tags attached, ensuring the garments are unworn and in their original condition.
- 3.Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.
